Privacy Policy

Information We Collect

We collect information in two ways:

Information You Provide

When you contact us via email ([email protected]), we receive and store the information you provide — your email address, name (if given), and the content of your message. We use this only to respond to your enquiry.

Information Collected Automatically

Like most websites, we collect certain information automatically when you visit:

• IP address and general location (country/region level)
• Browser type and version
• Pages visited, time spent, and navigation paths
• Referring URL (how you arrived at our site)
• Device type (mobile, tablet, desktop)

This data is collected through analytics tools (such as Google Analytics) and is used in aggregate to understand how visitors use our site and to improve our content.

Cookies

Our website uses cookies — small text files stored on your browser — for the following purposes:

• Analytics cookies: Help us understand website traffic and user behaviour (e.g., Google Analytics)
• Functionality cookies: Remember your preferences for future visits
• Advertising cookies: If we display advertisements, ad networks may set cookies to serve relevant ads

You can control and/or delete cookies through your browser settings. Disabling cookies will not prevent you from using the website, but may affect some functionality.

How We Use Information

We use the information we collect to:

• Understand how visitors use our website and which content is most useful
• Improve and update our articles and guides
• Respond to contact enquiries
• Monitor website security and detect abuse
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Services

We use the following third-party services that may collect data through our website:

• Google Analytics: Website traffic analysis. Data is anonymised and aggregated. See Google's Privacy Policy for details.
• Google AdSense (if applicable): Advertising service. Google may use cookies to serve relevant ads based on your browsing history.
• Content Delivery Networks (CDN): For performance, our content may be served through CDN providers that log basic request data.

Links to external websites (including government portals, IRCTC, BKTC) are provided for your convenience. We are not responsible for the privacy practices of those websites.

Data Retention

Email correspondence is retained for up to 12 months and then deleted. Analytics data is retained as per the respective service's standard retention policies (typically 26 months for Google Analytics). Web server logs are retained for up to 90 days.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to opt out of analytics tracking (use browser extensions like uBlock Origin or enable "Do Not Track")

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. The date at the top of the policy will reflect when it was last updated. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact for Privacy Matters

For any questions or concerns about this Privacy Policy or how we handle your data, contact us at: [email protected]